NETO – EPØKHE EUROPE

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NETO

Tortoise Polished & Gold / Green

Title

€209.99 EUR

NETO is a classic handmade combination frame with an iconic twist. A premium blend of acetate and high quality custom metal detailing. This unisex silhouette is bold and sophisticated combining hard edges with a subtle hit of attitude.

Details

Frame
• Handcrafted acetate produced from natural cellulose
• 5 barrel metal hinges

Lens
• CR39 / 100% UV protection
• Scratch Resistant
• All EPOKHE frames are RX compatible

Shipping & Returns

Home Try On

Purchase any pair of glasses and EPØKHE will ship them to you free of charge from one of our nearest stores in Australia, Japan, Europe, U.K or the USA. If you don’t like them simply return them in their original packaging within 5 days to exchange or receive a full refund.

Size Guide

Contact

Size Guide
Returns
Delivery
Ask us a question

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Copyright © 2020 EPØKHE EUROPE

Ordering is Easy & Risk Free!

EPOKHE.co is committed to customer satisfaction- if you receive any merchandise that is defective in any way, simply return it to us within the time frame listed below,

in the condition that you received it and we will happily exchange it*.

*Refunds or Exchanges not applicable on Sale or Promotional items.

Exchanges (full price items) - Limited to unworn or unused products within 10 days for equal or lesser value.

Refunds (full price items) - Refunds will be issued if you are not 100% happy with the product, if it is defective and an exchange is unwanted. Please return products within 10 days of purchase.

Exchange Process

To exchange an EPOKHE product please follow the simple steps below:

1. Pack all items with your invoice in a secure carton or reuse the original packaging.

Please ensure that all boxed items are securely enclosed in a satchel as we are not able to accept them if damaged.

3. Ship to: EPOKHE European Returns

Wasted Talent, 202 Avenue des Menuisiers, Soorts Hossegor, 40150, France

4. For security and peace of mind, we strongly suggest insured registered post as EPOKHE.co is not liable for lost return parcels.

5. Once received in our warehouse, we will inspect and process the goods within 24 hours to ensure you receive your exchange / refund as quickly as possible. So you are kept informed, we will send you an email confirming your exchange or refund, and how it is being processed to your original form of payment.

Faulty Returns Needing Repair

If you have a faulty item that you would like repaired, please follow the simple steps of a normal return as shown above.

Please make sure you enclose your original invoice, along with a description of the fault. Please contact us at webstore@EPOKHE.co “Attn:Returns” if you need a new copy of the invoice.

Once received in our warehouse, we will inspect and send the goods & then issue a refund or repair the goods. We aim to have your refund processed within 48 hours of receiving. Contact will be made by email informing you of the RA Number and all relevant details.

If an order is deemed faulty, we will reimburse the return postage up to a total of $10.00. For further in depth information on warranties and faulty items, please contact our customer service team.

Return Terms and Conditions

EPOKHE.co returns department operates Monday-Friday. Once your order is received in our warehouse, we will inspect and process the goods within 24 hours.

We will inform you by email when your transaction is being processed.

Please note that NO Exchanges can be made in person at the warehouse. Please contact customer service if you have special requirements regarding this.

EPOKHE.co cannot accept COD deliveries.

Please note that if you are wanting to exchange or return boxed goods, they must be returned to EPOKHE.co in the original unmarked packaging and in good condition.

If the items are being posted back, please ensure you pack them inside a satchel & do not attach anything to the outside of the original packaging.

Should the packaging be marked or in unsatisfactory condition there may be a chance that we will not exchange or refund the goods.

If you have any further questions, please contact customer service on:

Email: webstore@EPOKHE.co